Who is affected:
Canadians, who have bought or used Antimicrobial Foaming Hand Soap (Triclosan 0.3%), especially those with compromised immune systems, including those with cystic fibrosis, HIV/AIDS, cancer, burns, diabetes and severe lung disease. In addition, Canadians who have bought or used X3 Clean Alcohol-Free Foaming Hand Sanitizer (Benzalkonium chloride 0.13%).
What should you do:
Do not use the affected Avmor Ltd.'s products (see below).
Speak to your healthcare practitioner if you have used the affected products or have concerns about your health.
Contact the company, Avmor Ltd., at 1-450-629-8074 extension 2360 for more information about the recall.
Report any adverse reaction you suspect may be related to this product to Health Canada (see below).
What Health Canada is doing:
Health Canada is monitoring the additional recalls and the company's investigation to identify and address the root cause of the contamination.
No adverse reactions involving the use of this product have been reported to Health Canada. The company has also confirmed it has received no adverse reactions reports involving the affected product to date.
Affected Product:
Antimicrobial Foaming Hand Soap (Triclosan 0.3%)
1L clear plastic cartridge (used with a foaming pump)
Drug Identification Number: DIN 02319144
Lot numbers: F121392032 F122353169; F121722415; F121231911; F120901362; F120330626; F120200498; F120160346; F113539955; F113009259; F112778570; F111586878; F111386429; F110885459; F110254442; F103493933; F103053192
Antimicrobial Foaming Hand Soap (Triclosan 0.3%)
4L refill
Drug Identification Number: DIN 02319144
Lot numbers F112788571; F111336183; F110354443
X3 Clean Alcohol-Free Foaming Hand Sanitizer (Benzalkonium chloride 0.13%)
75mL container
Drug Identification Number: DIN 02318296
Lot numbers F121372272; F113189615
X3 Clean Alcohol-Free Foaming Hand Sanitizer (Benzalkonium chloride 0.13%)
250mL container
Drug Identification Number: DIN 02318296
Lot numbers: F121462273; F120941393; F120130367; F113209576; F112939168; F112798991
X3 Clean Alcohol-Free Foaming Hand Sanitizer (Benzalkonium chloride 0.13%)
1L cartridge
Drug Identification Number: DIN 02318296
Lot numbers:F121462274; F120941392; F120170312; F113480046; F113219577; F112358267; F110394783
X3 Clean Alcohol-Free Foaming Hand Sanitizer (Benzalkonium chloride 0.13%)
4L refill
Drug Identification Number: DIN 02318296
Lot numbers: F121462275; F120160313; F113480045; F113199575; F112939260; F112909161
For more information
Consumers and health professionals wanting more information about this advisory from Health Canada can contact the Public Enquiries Line at 613-957-2991, or toll free at 1-866-225-0709.
Media enquiries related to this Advisory should be directed to Health Canada Media Relations at 613-957-2983.
How to report side effects to health products to Health Canada:
Call toll-free at 1-866-234-2345
Visit MedEffect Canada's web page on Adverse Reaction Reporting for information on how to report online, by mail or by fax
