The affected products can be identified by either the model number or the article number.
Models affected: 200.3377 or 200.3378
Article numbers affected: 008.0100, 008.0101, 008.0102, 008.0103, 008.104, 008.0121
and 008.0287
Product issue: Moisture may enter electronics or power cable and may cause a short circuit or a high leakage current.
Hazard: Potential risk of burn, fire or electric shock.
What should I do? Stop using the B-Well Steam Steriliser immediately and unplug it from the socket outlet.
Customers should return the B-Well Steriliser to the point of purchase, or contact Medela Australia (details below) for a full repayment of the purchase price. For further information or queries concerning this notice, please contact Medela Australia on 1800 787 345 between 9 am and 5 pm EST Monday to Friday, fax 03 9552 8699 or email to contact@medela.com.au or bwell@medela.ch.