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Current Position:Home » News » Marketing & Retail » Food Marketing » Topic

Life insurance company pays customers to eat fruit, veg

Zoom in font  Zoom out font Published: 2016-04-08  Views: 21
Core Tip: On Wednesday 6 April, life insurance provider John Hancock announced plans for a program which incentivizes policyholders to make “healthy food choices.”
On Wednesday 6 April, life insurance provider John Hancock announced plans for a program which incentivizes policyholders to make “healthy food choices.” It’s the first of its kind in the U.S., and according to the company, their new Vitality HealthyFood program will give customers, “real-time discounts and/or cash-back up to $600 a year on their grocery bills, and program points that lead to savings on their annual premiums—as much as 15 percent.”

This Big Brother-like initiative is an extension of an existing John Hancock program that offers rewards for activities like exercise, completing annual health screenings, and getting flu shots. While on the surface it’s easy to say that encouraging people to eat well is a worthy goal, it’s more complicated than that since there’s no uniform standard for what constitutes an objectively good diet.

The insurer doesn’t specify exactly what it will be encouraging people to consume—or how exactly it will enforce the plan—but it does say it will offer its customers access to guidance and resources in collaboration with the Friedman School of Nutrition Science and Policy at Tufts University. Presumably the main point of the program is to get people to eat more fruits and vegetables and fewer processed foods, but it raises a larger question: should a company really be trying to dictate what we eat? And should people be penalized if they aren’t successful at modifying their eating habits?

This is not the first time an insurance company has tried to incentivize good behavior, of course. A similar program offered by an insurer in South Africa had some success in getting its policyholders to opt for healthier foods. And other U.S. health insurance companies have long been rewarding exercise by offering discounts and reimbursements for gym memberships, and many plans also offer support for smoking cessation and weight loss.

The John Hancock program will generate endless data about some of their customers habits. They’ve already been giving people the option to track their physical activity with Fitbits and other devices, and now they’ll be able to monitor purchases at any of the 16,000 stores which are participating in the program.
 
 
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