In a major organizational rejig, Tesco, the world's third largest retailer, has brought company veteran Glen Attewell from Seoul to head its captive global IT operations in Bangalore.
Tesco Hindustan Service Centre (HSC) is the operations and technology centre for Tesco worldwide. It was the first fully owned support centre set up by a major international retailer in India and currently employs close to 6,000 people.
As CEO, Attewell will report to Alison Horner, group personnel director on the executive committee of Tesco, indicating the growing importance of the retailer's India operations. Attewell will take over from Sandeep Dhar, who joined the company in 2008. Prior to this, Dhar was the MD for India and global head of delivery at Sapient, a US-based marketing and consulting company.
Tesco has a turnover of $115 billion and is present in 12 countries with a market leading position in six of them. The retailer was the first to seek the Indian government's permission to start retail operations in India under the FDI in multi-brand retail policy passed in 2012. It is expected soon to start operations in a joint venture with the Tata Group.
As per the company, Tesco HSC is at the centre of Tesco's retail engine ensuring that operations are run smoothly around the world, while constantly innovating to better customer experience.
"We, at Tesco HSC, power the Tesco retail operations by leveraging both experience and expertise of our people in IT, business, finance, property, commercial and supply chain functions," says the company website.
