Domo announced Rhodes Bake-N-Serv, a leading manufacturer of frozen bread and rolls in the U.S., has chosen Domo to deliver fresh business insights from its data to help improve business manufacturing processes and productivity.
As a leader in the consumer packaged goods (CPG) industry since 1958, Rhodes Bake-N-Serv has always been dedicated to delivering America's Favorite Frozen Dough. Through the years the company has developed high-efficiency manufacturing processes but none were fully optimized until they decided to use Domo.
"With Domo, we can monitor every single batch we produce," said Ty Tolman, process improvement manger at Rhodes Bake-N-Serv. "We've always done this but that information lived in spreadsheets. The data was a week behind and if something went wrong it would take us a month to discover there was a problem. Now we can identify a problem in two seconds. It literally just takes me the amount of time it takes to pull up a chart. That kind of visibility is huge."
But Rhodes is saving more than just time and money. Domo is helping them save countless man hours every month.
"Reporting meant hours of manual labor before Domo," added Tolman. "We did all our reporting in Excel -- we did it in pivot tables and charts. It was ridiculous to maintain and extremely prone to errors. Now I can use as many data points as I want and have it visible right then in Domo. Domo probably saves me 15 hours a month just in building spreadsheets."
Saving time, money and man hours allows Rhodes Bake-N-Serv to focus on other important aspects of the business as well -- aspects that often get set aside due to time intensive data-related projects.
"We have several monitors displaying Domo in our corporate office where we display things like customer service data," said Tolman. "Now, if a customer is not completely satisfied with a package and calls us up, we can track every one of those phone calls in the database. With Domo we have the ability to see trends dealing with specific scenarios, meaning we can address them much quicker than we used to."
