We believe fewer than 21,402 half gallon units of product have been directly shipped to retailers and wholesalers in the states of Alabama, Arizona, Colorado, Louisiana, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Mexico, North Dakota, Oklahoma, Texas, Utah, Washington, Wisconsin and Wyoming.
No illnesses have been reported to date.
The product recall is taking place due to an inadvertent error related to using the wrong carton packaging. It is not due to contamination in the manufacturing process.
WhiteWave’s sales team is working with distributors to actively recover any impacted product remaining on store shelves, and the Company has implemented measures to prevent this from happening in the future.
HOW TO IDENTIFY THE RECALLED PRODUCT
The half gallon containers are printed with “use by” dates of either June 22, 2014 or June 23, 2014 (printed as 06/22/14 or 06/23/14) on the front of the carton above the pour spout and a Universal Product Code (UPC) of 25293 60101 on the back of the package. This recall only applies to the plant codes listed below.
• 06/22 or 23/14 hh:mm 48-0994 EH3 – 5 1
• 06/22 or 23/14 hh:mm 48-0994 EH3 – 5 2
• 06/22 or 23/14 hh:mm 48-0994 EH3 – 4 3
• 06/22 or 23/14 hh:mm 48-0994 EH3 – 4 4
Consumers should look for UPC information on the back of the individual half gallons and the lot codes on the front of the half gallon above the pour spout.
Product safety and consumer confidence is of utmost importance to WhiteWave. Consumers who purchased the product may return it to the place of purchase for a full refund or exchange. Consumers with questions can contact the Company at 1-866-663-4349 during extended business hours May 19, 2014 through Wednesday, May 21, 2014 from 8:00 am to 10:00 pm central time. Beginning Thursday, May 22, 2014 consumers with questions can contact the Company from 8:00 am to 5:00 pm central time Monday-Friday.
The Foods and Drug Administration has been notified of this recall, and we are coordinating our communications efforts with the organization Food Allergy Research & Education (FARE).
